Terms of Service


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cubandpudding.com (the “Site”).

MAILING LISTS
As part of the registration process for our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use Omnisend to create email marketing campaigns to signed-up subscribers - here's more on their anti-spam policy:

https://www.omnisend.com/anti-spam/

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
•    Communicate with you;
•    Screen our orders for potential risk or fraud; and
•    When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Paypal account info), email address, and phone number.

SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
•    FACEBOOK - https://www.facebook.com/settings/?tab=ads
•    GOOGLE - https://www.google.com/settings/ads/anonymous
•    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Payment
We use secure payment facilities for online purchases. You can pay for your order by Paypal, Paypal accepts most major credit and debit cards and does not require a Paypal account if you do not already have one.  All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate where applicable.  All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

CONTACT US
If you have questions please contact us by e-mail at hello@cubandpudding.com or drop us a letter in the post to:
•    2 Wicks Way, London, SE19 3DY.